Via our virtual assistants

    Are you traveling with TGV INOUI or INTERCITÉS? Whether you need information about your journey, on-board service or a complaint, our virtual assistants are here to help.
    Updated on 28 April 20254-minute read

    Virtual assistant SNCF Voyageurs

    We're here to help you before, during and after your journey.

    SNCF Voyageurs Assistance is available 24/7.

    Our advisors answer your questions every day from 8am to 8pm.

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    TGV INOUI Virtual Assistant

    Are you traveling with TGV INOUI? Our virtual assistant, the TGV INOUI travel bot, is at your disposal for any travel-related query.

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    TOUTOUI

    Do you travel with TGV INOUI or INTERCITÉS and want to file a complaint or follow up on an ongoing request? TOUTOUI, our virtual assistant, is here to help you.

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    Gares & Connexions virtual assistant

    Visiting one of our 3,000 stations? Our virtual assistant is at your disposal for all your questions about station services and shops.

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