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    Your Travel Guarantee

    Garantie Voyage applies to all your travels in France, subject to SNCF Voyageurs passenger fares, with INTERCITÉS.
    Updated on 5 November 20241-minute read

    Consult the general conditions of application of the Travel Guarantee.

    Download application conditions (French, 114 Ko)

    Was your journey, which included an INTERCITÉS route, more than 30 minutes late at your final destination? The G30 guarantee can help you get compensation.

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    INTERCITÉS Punctuality Guarantee

    This guarantee is activated in the event of irregularity on the Paris - Clermont-Ferrand and Paris - Limoges - Toulouse routes.

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    Customer Service & Complaints

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    Travel Guarantee

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    Digital vouchers

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