Trains in France & Europe

Do you have a question about a TGV INOUI, OUIGO, TER, INTERCITÉS, Transilien or Eurostar? Find here the answers to the questions most frequently asked to our agents on our different communication channels.

Updated on 12 May 2024

3-minute read

I have questions about TER trains

Access all the real-time traffic information for your Transilien and RER lines and find your itinerary, door-to-door, for your travels in the Paris region.

Learn more about Transilien

Subscribe to a Navigo offer, manage your subscription from your personal space and discover the rates and services linked to your package.

Learn more about Navigo passes

Prepare your trip, consult the list of destinations, our rates, our services as well as our offers dedicated to pro travelers.

Learn more about TGV INOUI

Start a chat with the TGV INOUI virtual assistant

Discover our low-price high-speed and classic-speed offers and book your train ticket.

Learn more about OUIGO

Find all the answers to your questions about luggage, ticket reservations, group travel, pets, options, fares...

Consult the FAQ dedicated to OUIGO

Prepare your trip, consult the list of destinations, our rates, our services, our tourist offers as well as those dedicated to pro travelers.

Learn more about INTERCITÉS

Consult the FAQ about TGV INOUI to Spain

Prepare your trip abroad, check out post-Brexit access conditions to the UK, discover the Business offer and find ideas for visits and activities for your stay in England, Belgium, Germany and the Netherlands.

Learn more about Eurostar

Our TGVs also take you to Brussels, Germany, Luxembourg, Italy and Spain.

Learn more about INOUI TGVs to Europe